Terms & Conditions

Acceptance of the Terms

By accessing, browsing or using the CBD Pokies platform (the "Platform"), you acknowledge that you have read, understood and agree to be bound by these Terms & Conditions ("T&Cs"). If you do not agree with any provision of these T&Cs, please do not use our Platform.

Eligibility Requirements

To access the Platform, users must meet the following eligibility requirements:

• Be at least 18 years old (or the minimum age required in your jurisdiction);
• Have a valid government-issued identification;
• Not be restricted from accessing online gaming services by applicable law or regulation.We reserve the right to request documentation confirming user identity and age.

Geographic Restrictions

The Platform is available only for access within certain jurisdictions where CBD Pokies has obtained the necessary licenses or permissions. Accessing our Platform from territories not permitted may result in account restrictions, suspension or closure without notice.

Account Registration Rules

When registering an account on the Platform:

• Provide accurate and complete information;
• Choose a unique username and password (see below for security responsibilities);
• Comply with any applicable laws or regulations governing online gaming services.You are responsible for maintaining the confidentiality of your login credentials and account details.

One-Account-Per-User Policies

Each user is entitled to only one account on our Platform. Attempting to register multiple accounts may result in suspension, closure or restriction without notice.

Identity Verification and KYC

To comply with applicable anti-money laundering laws and regulations:

• We will verify your identity through valid government-issued identification;
• Comply with our Know Your Customer (KYC) requirements.Your cooperation is required for the efficient processing of transactions.

Account Accuracy Obligations

You are responsible for ensuring that all account details, including contact information and payment methods, remain accurate and up-to-date. Failure to do so may result in delayed or failed transactions, account restrictions, suspension or closure without notice.

Account Security Responsibilities

• You must use strong login credentials (including a unique username and password);
• Store your login credentials securely;
• Report any suspicious activity regarding unauthorized access.We will not be liable for losses incurred due to failure by you to maintain the security of your account.

Login Credentials and Password Protection

You are responsible for maintaining the confidentiality of your login credentials, including passwords. CBD Pokies is not required to provide or recover lost login details.

Restricted Behavior and Prohibited Activities

To ensure a safe and enjoyable gaming experience:

• Do not engage in any form of collusion or manipulation;
• Not use external software or tools designed to influence gameplay outcomes.We reserve the right to restrict, suspend or close your account if we suspect you have engaged in such behavior.

Multi-Accounting and Fraud Prevention

CBD Pokies reserves the right to prevent multi-accounting by monitoring for suspicious activity. Attempting to circumvent our detection systems may result in restriction, suspension or closure without notice.

Bonus and Promotion Rules

• Bonus offers are subject to specific terms and conditions;
• Some bonuses have wagering requirements that must be met before withdrawals can be made.We will notify you of the applicable bonus rules when such promotions become available on your account.

Wagering and Gameplay Conditions

Your use of our Platform is governed by these T&Cs, including any changes or amendments thereto. Comply with all applicable laws and regulations governing online gaming services in jurisdictions where we operate.

Bonus Abuse Prevention

We reserve the right to monitor for, detect and prevent bonus abuse using various methods, including but not limited to:

• Wagering patterns analysis;
• Deposit frequency checks.Abusing bonuses may result in restriction, suspension or closure without notice.

Deposits and Withdrawals (subject to verification)

To facilitate deposit or withdrawal transactions on the Platform:

1. You must verify your account with valid government-issued identification and comply with our KYC requirements.
2. Complete all necessary documentation for each transaction;
3. Comply with any applicable laws, regulations and restrictions regarding financial transactions.

Verification Before Withdrawals

Before processing a withdrawal, we reserve the right to request additional verification or documentation from you, including:

• Photographic proof of identity (including passport or driver's license);
• Address verification (utility bill or bank statement).

Processing and Review Procedures

All transactions will be processed as soon as practically possible. In cases where a transaction is declined due to insufficient funds or account restrictions, we may request additional information from you.

Responsible Gambling Expectations

We promote responsible gaming practices by providing:

• Self-exclusion tools (see below for details);
• Time-out options;
• Reality check functionality.You are expected to use these tools responsibly and seek help if needed.

Self-Exclusion and Account Restrictions

To request a self-exclusion period or account restriction, you must contact our support team. We will process your request within 72 hours. During this time:

1. Your account will be closed;
2. All transactions (deposits and withdrawals) are restricted until further notice.Please note that restrictions may not prevent all access to the Platform.

Game Fairness and RNG Systems

CBD Pokies uses audited Random Number Generator ("RNG") systems, ensuring fair gameplay outcomes for users. Our games meet industry standards of fairness and compliance with applicable regulations.

Technical Interruptions or Voided Gameplay

Due to technical interruptions (including server maintenance), some game sessions may be voided without refund or compensation. We will notify you as soon as practically possible regarding the duration of any such interruption.

Suspension or Closure of Accounts

CBD Pokies reserves the right, in its absolute discretion:

1. To suspend your account;
2. Close it with or without notice.Reasons for suspension or closure include (but are not limited to) restriction from accessing online gaming services by applicable law; suspected multi-accounting; and failure to comply with any terms of these T&Cs.

Intellectual Property and Platform Ownership

All trademarks, copyrights, and other intellectual property rights in the Platform, including its content and logos, belong solely to CBD Pokies or our suppliers. Your use of the Platform does not convey ownership over such assets.

Limitation of Liability

You acknowledge that we will not be liable for indirect, consequential or special damages arising from:

1. Use of the Platform;
2. Losses incurred due to technical interruptions (including voided gameplay);
3. Failure by us to perform any service described in these T&Cs.Our aggregate liability shall never exceed your account balance at the relevant time.

Modification of Terms

We may update, modify or change these T&Cs from time-to-time without prior notice. Your continued use of our Platform after changes are made will be deemed as acceptance of such modifications.

Contact or Support Guidance

For any questions or concerns regarding:

• Account registration;
• Transaction processing (including deposits and withdrawals);
• Technical issues with the PlatformPlease contact CBD Pokies's support team for assistance.Our business hours may vary, but we are committed to responding within 72 hours of all inquiries.

Applicable Licensing or Regulatory Oversight

CBD Pokies is licensed by a recognized regulatory body where required and complies fully with local laws. We take responsibility seriously in meeting these obligations to maintain transparency in our operations.